Return Policy

Return Policy

Effective Date: August 27, 2026

Thank you for shopping at Aesthe Wear. We want you to feel confident in every purchase of our everyday shirts and casual T-shirts. If you are not completely satisfied with your order, this Return Policy outlines our eligibility rules, return timeframes, applicable fees, and step-by-step instructions for returning items.

1. Return Window & Coverage

  • Coverage Area: We accept returns on all eligible orders delivered within the United States.

  • Return Period: You have 30 days from the date your package is delivered (as confirmed by carrier tracking) to request and dispatch a return.

  • Accepted Reasons: We accept returns for defective, damaged, or incorrect items, as well as general customer returns (such as incorrect size, fit preferences, or change of mind).

2. Return Eligibility & Garment Condition

To qualify for an authorized return, all items must meet the following criteria:

  • Condition: Garments must be brand-new, unworn, unwashed, unaltered, and free from odors, stains, or makeup marks.

  • Packaging & Tags: All original product packaging and manufacturer tags must remain securely attached.

  • Proof of Purchase: You must provide a valid order confirmation number or receipt.

  • Non-Returnable Items: Final sale items, promotional gift cards, and items showing visible signs of wear or laundering are strictly ineligible for return.

3. Return Shipping & Restocking Fees

  • Standard / Customer Remorse Returns:

    • Return Shipping Fee: $0.00 USD (Free).

    • Restocking Fee: $0.00 USD (None).

  • Defective, Damaged, or Incorrect Items:

    • Return Shipping Fee: $0.00 (Free).

    • Restocking Fee: $0.00 (None).

4. How to Return an Item

  • Step 1 — Submit Request: Email info@aesthewear.shop within 30 days of delivery. State your order number, the item(s) you wish to return, and the reason for the return.

  • Step 2 — Receive Return Authorization: Our team will review your request within 24 to 48 business hours and email you a Return Merchandise Authorization (RMA) with a prepaid mailing label.

  • Step 3 — Package & Ship: Securely pack the item(s) in the original packaging, attach the prepaid label to the outside of the parcel, and drop it off at any authorized USPS, UPS, or FedEx location.

5. Exchanges

We handle exchanges by processing a return for your original item and allowing you to place a new order on https://aesthewear.shop/ for your desired size or color once your return is approved.

6. Return Contact Information

  • Legal Business Name: Active Clothing Inc.             
  • Store Name: Aesthe Wear

  • Return Address: 646 E 219th St, Carson, CA 90745, United States

  • Email: info@aesthewear.shop

  • Phone: +1 310 989-7803

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)

  • Contact Us: https://aesthewear.shop/contact-us/